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Pledge
We are committed to protecting your privacy. We hereby pledge to keep all the personally identifiable information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience. No personal data is shared with other third parties, except for your credit card company or a relevant financial institution.
Use of Your Data
We may request personal information, including your name, delivery address, telephone number, e-mail address, billing address, credit card number, and expiration date. We collect this information in order to:
Process an order
Verify your identity for payment authorization
Verify your delivery address
Contact you regarding your order status
Ship your order to you
Once we gather your name and address, this information will then be transferred to your credit card company, if applicable, for 3D Secure confirmation to complete your purchase. Your delivery information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. We do not disclose any identifying information about individual customers.
Updates to Your Data
If your personal information changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to admin@diamondrings.co.za or contact one of our customer service associates at 011 656 1360.
Data Security
To protect the information you send from your computer to our e-commerce system, this information including your credit card number, name, and address is encrypted using the latest security software. Internally, we use encryption and Web security technologies such as 3D Secure to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information.
Disclaimer
The only time that we will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.
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